All Superpowers that transform
your Contact Center.
Make calls from your web browser without the need for a phone number. Let your customers call your phone services directly from their computer or cell phone (Firefox, Chrome, Safari, Opera,…) just with an Internet connection. They will appreciate being able to call you from anywhere over WIFI / 3G / 4G without incurring telephone charges and improving your service experience and support too.
Meeting Point is an audio-video conferencing framework that allows you to easily manage remote meetings from any modern browser or private mobile app. It includes on-demand creation of secure conference rooms for conversations of your employees, partners or customers. Use OAuth and WebRTC technology for the security and privacy of your business.
This web collaboration solution during conventional telephone calls allows you to significantly improve your customers' experience with your traditional contact center or even operating a PBX or telephone devices. Web collaboration allows you to add web features such as presence, live chat, dual file sharing and dual screen sharing.
CoBrowsing is friendly to use and requires no downloads or installations of any software for the company or its customers. Communicate instantly with the website visitors by co-browsing during a chat, phone call or video call session. Agents will easily guide customers through difficult processes and where to navigate through your site, filling out forms or helping them find the perfect product.
This call center solution is a complete multi-channel ACD / CTI platform. It will allow you to manage all the attention given by your agents, generating the rules, routing, statistics, time control of your campaigns of incoming or outgoing calls. This solution operates autonomously or connected to any of our RTC or IVR platforms..
Add Peer-to-Peer “face-to-face" attention and answer video calls at the same time as your conventional phone calls. Field Service Healthcare or Business allows to speed up rate of sales by putting video to your users / agents / professionals. Do not miss opportunities in your online transactions, serve better your customers with a superior remote treatment like never before.
Applications as a Service
One step ahead of customers expectations.
Interactive Powers’ technology makes it easy and cost-effective to add Video RTC or Smart IVR advanced functionality into the most known ACDs and call center platforms you already use.
Know-how and Support when you need it.
Our response times are guaranteed with priority levels according to the support contracted.
We assign experts for your service configuration and projects deliveries.
Phone, E-mail, Chat…
Contact our support team via phone, email or chat for any emergency.
We provide online documentation, wiki, blog and regular updates of our software.
We are a close company in a global world.
Our team is an expert in Web Development and Telecommunications.
We provide advanced support in different languages: Spanish, English and French.
For your convenience, our support work is always done remotely.
We are global, we work for many different countries around the world.
Communications Platform as a Service.
Interactive Powers Cloud Hosting offers Solutions pricing plans in EUR or USD for every company and budget according to your region. Cloud Hosting allows companies to take advantage of CPaaS for their entire business communications.
Empowering collaboration with our partners.
Interactive Powers partners receive evaluation licenses, tools and support required to rollout differentiated services faster, uncover new revenue opportunities and win more business. Get information on Program updates, communications and alerts, promotions, sales and marketing tools, and other collateral to help develop projects.
Frequently Asked Questions
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