Solutions

Software as a Service

We provide superpowers to
transform your contact center. 

Llamada Web

Web Dialer

Make calls from your web browser without the need for a phone number. Let your customers call your phone services directly from their computer or cell phone (Firefox, Chrome, Safari, Opera,…) just with an Internet connection. They will appreciate being able to call you from anywhere over WIFI / 3G / 4G without incurring telephone charges and improving your service experience and support too.

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Video Comunicación

Videocall

Add remote “face-to-face" attention to your contact center and answer video calls at the same time as your conventional phone calls. Our SPLIT solution allows you to increase the conversion rate of sales by putting video to your contact center. Do not miss opportunities in your online transactions, serve your customers with a superior treatment like never before.

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Punto de Encuentro

Meeting Point

Meeting Point is an audio-video conferencing framework that allows you to easily manage remote meetings from any modern browser or private mobile app. It includes on-demand creation of secure conference rooms for conversations of your employees, partners or customers. Use OAuth and WebRTC technology for the security and privacy of your business.

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Marcador Automático

Automatic Dialer

Automatic Dialer is a dialing platform for massively interactive telephone advertising campaigns. This powerful solution allows you to contact all your customers saving time and money for all your confirmations of appointments, deliveries, promotions, events, recovery notices, survey campaigns or opinion polls.

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Colaboración Web

Remote Viewer

This web collaboration solution during conventional telephone calls allows you to significantly improve your customers' experience with your traditional contact center or even operating a PBX or telephone devices. Web collaboration allows you to add web features such as presence, live chat, dual file sharing and dual screen sharing.

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Centro de Contacto

Call Center

This call center solution is a complete multi-channel ACD / CTI platform. It will allow you to manage all the attention given by your agents, generating the rules, routing, statistics, time control of your campaigns of incoming or outgoing calls. This solution operates autonomously or connected to any of our RTC or IVR platforms..

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Agente Conversacional

Voicebot IVR

Virtual or Conversational Agents (Bots) are an extraordinary solution that integrates intelligent dialogue engines and the most advanced speech engines within our IVR platforms. You will be able to connect your own SIP trunks and with your Natural Language interfaces supported for example: Dialogflow, but we also let you connect your Google Speech API account, Amazon Polly or Microsoft Azure.

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No Software, can work without Support.

Help Center

Know-how and Documentation when you need it.

Guarantee Response

Our response times are guaranteed with priority levels according to the support contracted.

Dedicated Engineers

We assign experts for your service configuration and projects deliveries.

Phone, E-mail, Chat…

Contact our support team via phone, email or chat for any emergency.

Knowledgebase

We provide online documentation, wiki, blog and regular updates of our software.

Forget technology, it’s about business.

Team Work

We support your company in a global world.

Startup Culture

Our team is an expert in Web Development and Telecommunications.

Languages Spoken

We provide advanced support in different languages: Spanish, English and French.

Remote Support

For your convenience, our support work is always done remotely.

Global Scope

We are global, we work for many different countries around the world.

Talk, Collaborate, Share, Chat, Emote…

Remote Viewer

Phone won’t be anymore the only channel.

Your clients or users will value positively that you can improve the communication capacity of your agents. In order to do this, supporting conventional telephone calls with digital web interactions allows you to make the attention you provide every day much more effective. You will be able to close your sales or support processes saving time and frustration.

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Cloud Hosting

We run major Cloud Computing Services.

Google Cloud

Amazon Web Services

Microsoft Azure

Our cloud services are designed for companies that need to incorporate real-time communications without IT investment. We offer our customers to operate our IVR and RTC platforms in the most secure and stable cloud computing environments on the market. Your Voice and Video communications will operate on a redundant, elastic and distributed infrastructure of data centers worldwide.

Real-time services are a key business factor in the Digital Age.

Frequently Asked Questions

Have a Question? Start your search here.

What is a Turnkey solution?

Turnkey solutions offers flexibility and deliver significant savings to the business or service provider. These IVR or RTC ready-to-run products can be standalone or used in combination to provide an end to end services.

What kind of Web Browsers are supported?

We support modern desktop web browsers compliant with WebRTC like Chrome, Firefox, Opera, Safari. Some of them can have some specific limitations like Safari for mobile and screen sharing. Please, contact our sales and support team for more information.

How can I receive support for the offering?

Yes, our Support team uses the following definitions for a ticket's Priority Levels.

Is there any Support ticket priority levels?

Yes, our Support team uses the following definitions (1 High, 2 Medium, 3 High) for a ticket's Priority Levels. Please contact our sales about SLA.

Can I upgrade or downgrade my Turnkey solution?

Yes, you can select another plan to your account and convert one to another.

What kind of Call Center solutions are supported?

All our IVR or RTC products includes a SIP connect interface compliant with most IP PBX or Call Center Solution Suites in the Market. Please contact our Sales to learn more about your Call Center Integration.

Can I get specific Support or Professional Services?

Yes, our Support team can provide specific support or customise your service according to your requirements. Please contact our Sales for specific support packs.

We can help you to select your Solution.