Solutions

Turnkey Applications

All Superpowers that transform
your Contact Center.

Llamada Web

Web Dialer

Make calls from your web browser without the need for a phone number. Let your customers call your phone services directly from their computer or cell phone (Firefox, Chrome, Safari, Opera,…) just with an Internet connection. They will appreciate being able to call you from anywhere over WIFI / 3G / 4G without incurring telephone charges and improving your service experience and support too.

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Punto de Encuentro

Meeting Point

Meeting Point is an audio-video conferencing framework that allows you to easily manage remote meetings from any modern browser or private mobile app. It includes on-demand creation of secure conference rooms for conversations of your employees, partners or customers. Use OAuth and WebRTC technology for the security and privacy of your business.

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Colaboración Web

Remote Viewer

This web collaboration solution during conventional telephone calls allows you to significantly improve your customers' experience with your traditional contact center or even operating a PBX or telephone devices. Web collaboration allows you to add web features such as presence, live chat, dual file sharing and dual screen sharing.

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Colaboración Web

CoBrowsing

CoBrowsing is friendly to use and requires no downloads or installations of any software for the company or its customers. Communicate instantly with the website visitors by co-browsing during a chat, phone call or video call session. Agents will easily guide customers through difficult processes and where to navigate through your site, filling out forms or helping them find the perfect product.

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Centro de Contacto

Call Center

This call center solution is a complete multi-channel ACD / CTI platform. It will allow you to manage all the attention given by your agents, generating the rules, routing, statistics, time control of your campaigns of incoming or outgoing calls. This solution operates autonomously or connected to any of our RTC or IVR platforms..

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Video Comunicación

Field Service

Add Peer-to-Peer  “face-to-face" attention and answer video calls at the same time as your conventional phone calls. Field Service Healthcare or Business allows to speed up rate of sales by putting video to your users / agents / professionals. Do not miss opportunities in your online transactions, serve better your customers with a superior remote treatment like never before.

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Applications as a Service

One step ahead of customers expectations.

Interactive Powers’ technology makes it easy and cost-effective to add Video RTC or Smart IVR advanced functionality into the most known ACDs and call center platforms you already use.

No Software, can work without Support.

Help Center

Know-how and Support when you need it.

Guarantee Response

Our response times are guaranteed with priority levels according to the support contracted.

Dedicated Engineers

We assign experts for your service configuration and projects deliveries.

Phone, E-mail, Chat…

Contact our support team via phone, email or chat for any emergency.

Knowledgebase

We provide online documentation, wiki, blog and regular updates of our software.

Forget technology, it’s about business.

Team Work

We are a close company in a global world.

Startup Culture

Our team is an expert in Web Development and Telecommunications.

Languages Spoken

We provide advanced support in different languages: Spanish, English and French.

Remote Support

For your convenience, our support work is always done remotely.

Global Scope

We are global, we work for many different countries around the world.

Talk, Collaborate, Share, Chat, Emote…

Store

Communications Platform as a Service.


Interactive Powers Cloud Hosting offers Solutions pricing plans in EUR or USD for every company and budget according to your region. Cloud Hosting allows companies to take advantage of CPaaS for their entire business communications.

Improve your Processes with our Solutions.

Partners

Empowering collaboration with our partners.

Interactive Powers partners receive evaluation licenses, tools and support required to rollout differentiated services faster, uncover new revenue opportunities and win more business. Get information on Program updates, communications and alerts, promotions, sales and marketing tools, and other collateral to help develop projects.

Streamline your business communications.

Frequently Asked Questions

Have a Question? Start your search here.

What is a Turnkey solution?

Turnkey solutions offers flexibility and deliver significant savings to the business or service provider. These IVR or RTC ready-to-run products can be standalone or used in combination to provide an end to end services.

What kind of Web Browsers are supported?

We support modern desktop web browsers compliant with WebRTC like Chrome, Firefox, Opera, Safari. Some of them can have some specific limitations like Safari for mobile and screen sharing. Please, contact our sales and support team for more information.

How can I receive support for the offering?

Yes, our Support team uses the following definitions for a ticket's Priority Levels.

Is there any Support ticket priority levels?

Yes, our Support team uses the following definitions (1 High, 2 Medium, 3 High) for a ticket's Priority Levels. Please contact our sales about SLA.

Can I upgrade or downgrade my Turnkey solution?

Yes, you can select another plan to your account and convert one to another.

What kind of Call Center solutions are supported?

All our IVR or RTC products includes a SIP connect interface compliant with most IP PBX or Call Center Solution Suites in the Market. Please contact our Sales to learn more about your Call Center Integration.

Can I get specific Support or Professional Services?

Yes, our Support team can provide specific support or customise your service according to your requirements. Please contact our Sales for specific support packs.

We can help you to select the right integration.