Leading companies have a wholeness approach about how to communicate better with customers across their processes. Spanish Communicate is a top priority for businesses today — but how can you quantify its value to your organization? That’s especially important in these times, with businesses managing the economic impact and uncertainty of disruptive events, and […]
A bridge between the world of Telephony and Artificial Intelligence with DialogFlow. Spanish Version Description We are especially excited to introduce this new IVR feature to connect a conversational Dialogflow service with Natural Language (NLU), voice recognition and recognition from different providers such as Google, AWS or MS Azure. Above all, the most interesting […]
Streamline your business communications with advanced Telephone Services in Natural Language. Spanish Version Description Automatically manage incoming calls efficiently. Use the better voice synthesis technology (TTS) that your customers want to hear or pre-recorded audio files with a combination of DTMF tone pulsation options. You can also use advanced speech recognition (ASR) to operate […]
At Interactive Powers, we believe that call centers have two main axes of evolution within live communication. Voice Channel On the one hand, the Voice is quickly being conquered by the machines, in a few years as the analysts foresee the great majority of tasks of a current Call Center will be treated automatically with […]