Security

Security

Cloud services

Secure and scalable real-time communications

Providing extended security and built-in compliance options for industry and regional requirements.

  • Protecting video channels

    Ensure security over video calling and recording is part of our core platforms and standards.

  • Protecting voice channels

    Ensure security over voice & phone calling as well a critical process of our technologies and operations.

  • Protecting video recording & storage

    Recording and storage services is also under specific cloud security policies and monitoring.

Seven security principles

  • End-to-end encrypted

    All Real-Time Communications driven by our platforms are 100% encrypted with standard protocols. This includes both WebRTC peer-to-peer conections and hybrid SIP transcoding processing.

  • 256-bit AES certificates

    All our security certificates are no less than 256-bit longuer, ensuring the maximum quality insurrance for your communications. We enable private activation and automatic renewal as well.

  • Dedicated STUN / TURN

    We provide our own STUN / TURN services for each region, enabling your video communications are properly backed and reliables. These services can be deployed as dedicated IP as well.

  • SRTP traffic

    According to your security recommendations we can activated SRTP encryption over SIP. You can activate it when your connect your VOIP trunks to our platforms and services.

  • AWS security conditions

    We run all our IT infrastructure over AWS (Amazon Web Services) ensuring the highest coverage and security management conditions in the market. You can trust in 99,99% uptime for your services.

  • Indirect recording

    Activate Voice or Video Recording is not directly operational for security and privacy reasons. So you can decide what kind of Recording is running over your platform following your security policies.

  • ITSM & monitoring

    AWS tools not enough to ensure a perfect control and monitoring over specific IVR, RTC, ACD, RTC services, so we provide additional ITSM & Monitoring capacities designed for all theses platforms.

AWS hosted services

Interactive Powers utilizes AWS Managed Services to ensure the security of our clients' data and compliance with various regulations. Our range of security-related services, including EC2, ECS, S3, VPC, and Glacier, aid in detecting and responding to potential threats across the AWS environment. Furthermore, AWS Managed Services also offers built-in compliance with regulations such as HIPAA and SOC2, providing an added layer of protection for our clients' sensitive information.

AWS Technology Partner

Interactive Powers is an early adopter and partner with Amazon Web Services. Our relationship with Amazon allows us to help our customers leverage the benefits of cost savings, elasticity, and rapid provisioning of Infrastructure-as-a-Service (IaaS).

Monitoring services

Interactive Powers offers an extension to AWS hosting services by providing our own monitoring services, ensuring transparency, control, and efficiency for our clients and partners. We use our monitoring service to monitor most ITSM indicators by region, node, or service, providing a 99.99% uptime guarantee and traceability of all our cloud operations. This ensures that our clients and partners have a reliable, efficient and transparent experience when using our CPaaS.

CheckMK services

Interactive Powers runs advanced real-time monitoring panels according to each clients ITSM requirements. Empowered Cloud Services has never been so transparent for your IT team and Business Managers.

Certifications & adwards

  • HIPAA

    HIPAA is a US legislation is aimed at providing security and data privacy protections around access, use, and disclosure of protected health information (PHI).

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  • GDPR

    General Data Protection Regulation (GDPR) is a European Union regulation on data protection and privacy in the EU and European Economic Area (EEA).

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  • W3C

    World Wide Web Consortium (W3C) is an international community that develops open standards to ensure the long-term growth of the Web protocols.

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  • G2

    G2+

    G2 is the world's largest tech marketplace where businesses can discover, review, and manage the software technology they need to reach their potential.

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  • Capterra

    Capterra

    Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.

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  • AWS Partner

    AWS Partner

    AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.

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