Telecom
Sell and Support closer your customer using your real-time communications powers.
Sell and Support closer your customer using your real-time communications powers.
Attend better and faster, all customer interaction. Get better information at all.
First Time Resolution in video remote support service
Increase Customer Satisfaction compare to phone service
Decreased Time for technical support video calls
Telecom services without an exceptional attention in the digital age is a non sense. Massive services have to handle properly all channels and video is one of the most powerful one for a customer service.
Changing the economy starts first with a good communication transformation with all users from anywhere they are, at home, work or any kind of web browser or mobile device as well.
Helping your customers without video communications or collaborative tools that connect in real-time is not an option today. Change your Customer Assistance for ever, using voice, video & data for smarter interactions.
Field Service teams are key for any support or service delivery both in Telecom & Utilities companies. Connect with them better and provide new processes that enable video communication is a game changer.
Telecom and Utilities are critical services for any customer life, never forget it. It's not just a question of providing a phone number but a better freedom to connect from anywhere with any channel in real-time.