
Voice Automation & AI
Build conversational phone services with the most advanced voice automation & AI technologies. Smart IVR is a complete cloud platform that include amazing speech connectors and open standards.
TTS / WAV Prompt
ASR / Verbio / Nuance
NLU / Google
Date & Time
Caller ID
STT / Google / Deepgram

Video RTC for Genesys
Add Video Channels to your existing Genesys Contact Center Solution (Cloud CX, Multi-Cloud CX, Connect). Video RTC provides amazing Inbound, Outbound, Scheduled Transactional Video Calls, and Video Recording.
Inbound Video Call (SPLIT)
Outbound Video Call (SPLIT)
Scan-to-Video (SPLIT)
Genesys Web Messenger
Genesys Web Chat
Video Recording

Video RTC for Contact center
Add Video Channels to any existing Contact Center Suite with hybrid connectivity. Video RTC provides amazing Inbound, Outbound, Scheduled Transactional Video Calls, and Video Recording.
Inbound Video Call (SPLIT)
Outbound Video Call (SPLIT)
Scheduled Video Call (SPLIT)
Scan-to-Video
Click-to-Video
Video Recording

Remote Viewer
Extend your phone calls with Web Collaboration features like Live Chat, File Sharing and Screen Sharing. Remote Viewer make your phone calls much more efficient and productive to help your customers and agents.
Mute Video
Mute Audio (by default)
Live Chat
File Sharing
Dual Screen Sharing
Send Link (PIN / URL)

CoBrowsing
Collaborate Browsing is an amazing tools to provide better support to any internet user requiring help with your online services. CoBrowsing is ready to work over phone calls, chat sessions or voice & video calls as well.
Send shared Link
Follow me (Scrolling)
CoBrowsing
Shared Form Filling
Multiple Sessions
Create Session

Video-centric & Web Phone
Connect your employees, agents with web responsive interfaces whatever they are working from home or office as well. Think about an hybrid connection to enable new powers inside your business management.
Presence & queue management
Voice calling (Click-to-Voice)
Geolocation & DTMF Dialpad
Scan-to-Video (dynamic QR)
SIP web phone mode
Video calling (Click-to-Video)

Field Service
Empower your workforce teams in the field with smart video communications. Field Service provide many smart options to improve your business processes connecting from any desktop computer or mobile device.
Team View mode
Private View mode
SMS/Email notification
Waiting room (logos, Ads,…)
Video calling (consultation)
Rescue phone call

Web Caller
Extend your website with real-time communications instead of phone numbers. Connect your phone system PBX, IVR, ACD with high audio quality for any web browser or mobile device without downloads, apps or plugins.
Voice calling
DTMF touch tones
Web responsive
Customization
Call Forwarding (PSTN)
Web buttons
Request a Demo
Our experts will show you amazing interactions. Discover the magic under the hood. Evaluate first for your business. Contact our team. Book a call.