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Connect, Reinvent, Empower... Your Contact Centers Your Channels Your Teams

Thrusted by leading companies

Any industries around the world use Interactive Powers products and solutions to provide exceptional customer experiences.

  • Banmédica
  • Chile Atiende
  • MAPFRE
  • Banco del Pacífico
  • AFP Capital
  • CPN Cooperativa Policia Nacional
  • OTIS Elevators
  • Multiasistencia
  • AENA
  • BCI
  • Caja LosHeroes
  • CDF
  • 30+

    Business Partners in all regions

  • 5+

    AWS Regions Worldwide

  • 99,99%

    Uptime during the last year

  • 60+

    Coporate clients in all regions

  • voice automation and AI

    Voice Automation & AI

    Phone services with voice assistants are key processes for any business. Create smart human-machine interfaces that extend your call processes to new frontiers of customer experience.

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  • video contact center

    Video Contact Center

    Video channels in today contact center is not just “a nice to have”. Add face-to-face interacction for your agents and improve your business with a more human customer care and an amazing web collaboration.

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  • video call recording

    Video Call Recording

    Video contact center without powerful recording is not an option. Any direct face-to-face service requires a specific platform able to properly record, process, store and archive all your video conversations.

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  • web agents

    Web Agents

    Video in the Digital Age is a priority, that requires to create specific agent web desktops. Get the best voice and video convergence with ergonomic user interfaces that improve your business.

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We build telecom platforms to improve your business communications

  • Smart IVR

    Smart IVR

    Carrier-grade IVR, with exceptional performance, scalability, reliability and application multi-tenancy. Its architecture can process hundred of simultaneous calls per server.

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  • Video RTC

    Video RTC

    Video gateways for advanced real-time communications on existing contact centers. Multi-channel coverage with web browsers, mobile devices and kiosks.

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  • Video REC

    Video REC

    Reliable and scalable video call recording platform that ensures contact centers the highest quality assurance and cloud security levels for your recordings.

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  • Web ACD

    Web ACD

    Web responsive business phone with an integrated automatic call distributor to create video-centric experiences on convergent contact centers for the Digital Age.

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We transform your contact center

Leading Industry call center software suites rely on our powers to convert existing customer support services already deployed.

  • Genesys
  • Enghouse Interactive
  • Talkdesk
  • InConcert
  • IRC Evolution
  • GoContact
  • Cisco
  • Avaya
  • Vocalcom
  • 3CX
  • Altitude
  • XCally

Industry-specific solutions for your business

Move to our platforms to meet your customers' expectations and provide more human experiences in real-time communications.

  • Financial Services

    Corporate Banking, Investment Banks, Insurrance, FinTech, Financial Institutions.

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  • Healthcare Industry

    Healthcare

    Hospital, Clinics, Nursery Services from goverments and private health services.

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  • Public Sector

    Federal Governements, Regional or State or City Hall / County public services.

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  • 400K+

    Number of video calls
 handled per month

  • 300K+

    Number of recordings processed per month

  • 1000+

    Number of empowered video agents

We work in good company

By partnering with us, you gain access to cuttingedge technology and tools to help you and your customers succeed.

  • Semgroup
  • Sabio Group
  • NTTData
  • Minsait
  • Inetum
  • Evolutio
  • Site Chile
  • Telefónica
  • Trans
  • Centribal
  • HighTelecom
  • CxContact

Award winning & top-rated

  • G2

    G2+

    G2 is the world's largest tech marketplace where businesses can discover, review, and manage the software technology they need to reach their potential.

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  • Capterra

    Capterra

    Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.

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  • AWS Partner

    AWS Partner

    The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.

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"Smart IVR: It's an easy to setup platform in a matter of minutes, with powerful features."

Hernán Rodríguez (Chief Digital Officer)

"Simply great. Is really easy to use and powerful. We are using the VoiceXML to create our own IVR. All of our customers are pleased with our system. I think it is the best for us."

Ruben S. (Consultant)

"It is a great solution for Video RTC used in Contact Centers or similar. Easily to implement. Multi Channel (web, mobile) Secure API Framework designed to connect external Business Systems or Contact Center technologies."

Javier S. (Partner)
Streamline your business communications