30+
Business Partners in all regions
Thrusted by leading companies
Many global industries use our solutions to deliver exceptional customer experiences that transform the way businesses connect with their users through innovative technology platforms.
5+
AWS Regions Worldwide
99,99%
Uptime during the last year
60+
Coporate clients in all regions
Voice Automation & AI
Phone services with voice assistants are key processes for any business. Create smart human-machine interfaces that extend your call processes to new frontiers of customer experience.
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Video Contact Center
Video channels in today contact center is not just “a nice to have”. Add face-to-face interacction for your agents and improve your business with a more human customer care and an amazing web collaboration.
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Video Call Recording
Video contact center without powerful recording is not an option. Any direct face-to-face service requires a specific platform able to properly record, process, store and archive all your video conversations.
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Web Agents
Video in the Digital Age is a priority, that requires to create specific agent web desktops. Get the best voice and video convergence with ergonomic user interfaces that improve your business.
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We build telecom platforms to improve your business communications
Smart IVR
Carrier-grade IVR, with exceptional performance, scalability, reliability and application multi-tenancy. Its architecture can process hundred of simultaneous calls per server.
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Video RTC
Video gateways for advanced real-time communications on existing contact centers. Multi-channel coverage with web browsers, mobile devices and kiosks.
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Video REC
Reliable and scalable video call recording platform that ensures contact centers the highest quality assurance and cloud security levels for your recordings.
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Web ACD
Web responsive business phone with an integrated automatic call distributor to create video-centric experiences on convergent contact centers for the Digital Age.
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We transform your contact center
Leading Industry call center software suites rely on our powers to convert existing customer support services already deployed.
Industry-specific solutions for your business
Transform your customer interactions with our platforms, delivering real-time, human-centered experiences that exceed expectations.
Financial Services
Corporate Banking, Investment Banks, Insurrance, FinTech, Financial Institutions.
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Healthcare
Hospital, Clinics, Nursery Services from goverments and private health services.
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Public Sector
Federal Governements, Regional or State or City Hall / County public services.
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400K+
Number of video calls handled per month
300K+
Number of recordings processed per month
1000+
Number of empowered video agents
We work in good company
By partnering with us, you gain access to cuttingedge technology and tools to help you and your customers succeed.
Award winning & top-rated
G2+
G2 is the world's largest tech marketplace where businesses can discover, review, and manage the software technology they need to reach their potential.
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Capterra
Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.
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AWS Partner
The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.
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“Smart IVR is a platform that's easy to set up in minutes, with powerful features.”
Hernán Rodríguez (Chief Digital Officer)“Simply great. Is really easy to use and powerful. We are using the VoiceXML to create our own IVR.”
Ruben S. (Consultant)“Video RTC is a great solution. Easily to implement, Multi-Channel, Secure and designed for Contact Center.”
Javier S. (Partner)Streamline your business communications