Interactive Powers
Streamline your business communications
Cloud communications that transform
the digital customer journey
We work in good company
Voice
Carrier-grade IVR, with exceptional performance, scalability, reliability and application multi-tenancy. Its architecture can process hundred of simultaneous calls per server.
Video
Video Gateways for advanced Real-time Communications on existing IP Contact Centers. Multi-channel coverage with Web Browsers, Mobile devices and IoT devices.
Solutions
Complementary Software that offers flexibility and deliver significant savings to the business or service provider. These solutions can be standalone or used in combination.
Cloud Hosting
We run major Cloud Computing Services.
Google Cloud
Amazon Web Services
Microsoft Azure
Our cloud services are designed for companies that need to incorporate real-time communications without IT investment. We offer our customers to operate our Smart IVR and Video RTC platforms in the most secure, redundant and stable cloud computing environments on the market.
Benefits
Save time and money for your Business.
Pay-as-you-go
Simple usage-based pricing means you never get locked…
Free connectivity
No per minute fees, connect your own Trunks, DID, SIP extensions…
Committed-use discounts
Talk with Sales for deeper discounts when you commit to usage.
Smart integration
All our platforms are designed with Open Standard technologies…
Speech resources
Connect most advanced Speech API for TTS, ASR, NLP cloud services…
Technical support
We understand that no software works without support…
Latest news
Product updates, press releases, partnerships…
Centribal Chatbot integration for Video RTC
Create amazing support and customer real-time interactions to ensure faster response times, more productive agents, and happier customers.
Transform your Contact Center
Leading Industry-Solutions rely on our Powers.
Empowering companies
Clients with streamlined business communications.
Frequently Asked Questions
Have a Question? Start your search here.
What is an IVR platform?
In telephony, Interactive Voice Response (IVR) is a phone technology that allows a computer to detect voice and touch tones using a normal phone call. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed. Powered by VoiceXML standard language, IVR systems scale well to handle large call volumes.
What is an RTC platform?
Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term “real-time” is synonymous with “live”. It generally refers to peer-to-peer communications, not broadcast or multicast. In RTC, there is always a direct path between the source and the destination.
What is a Turnkey service?
Turnkey solutions offers flexibility and delivers significant savings to the business or service provider. These IVR or RTC ready-to-run products can be standalone or used in combination to provide an end to end services.
Why host your CPaaS with us?
Before you decide on a plan, you need to decide on a hosting company. While some companies bill minutes or outsource their technical support, we’re proud to own and manage our servers, as well as our software, security and expert support.
How do I get started with my CPaaS?
If you are not IVR or RTC expert, you can get specific support with our team. Your system will be ready to run in less than 24-48h to start your project.
How dedicated is my platform?
Your CPaaS is only for you. You can get your own root user and administrate the system.
How can I use CPaaS in multiple regions?
You can use CPaaS in multiple regions by purchasing server resources separately. Currently we have two main areas: America CPaaS and Europe CPaaS.
Where can I check the example applications?
All our platforms include inside sample demo scripts for IVR and specific use cases for RTC.
Talk to Sales
Our experts will help you to get the best options.
Can we help you:
- Find the right solution for you.
- Make a purchase order.
- Contact our team.
- Book a demo.
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