2.x
Latest release available
Refining Interactive Voice Response software
Carrier-grade IVR platform that gives operators and solution providers the ability to develop their own automated phone applications.
- Powerful conversational IVR for any business
Run any touch tone, prompts, speech recognition scripting and switch to conversational mode in natural language.
- Get a platform, not just APIs to code
Cloud APIs are for coders, our platforms are more indicated to keep independent your applications and processes.
- Connect your own operator trunks
Keep your numbers with an open connectivity, our platforms are SIP standard enabling to connect any carriers or VoIP systems.
256-bit
AES security SSL certified
AWS
CPaaS hosted & managed
VXML 2.x
W3C standard powered
Text-to-Speech
The voice of your services can be pre-recorded or running natural synthetic voices without any complications. Streamline, speed up and simplify the development of all your voice response services in any language.
Speech-to-Text
Run the most advanced speech to text engines on the market. We seamlessly integrate Google, Amazon or Microsoft cloud services API. Upgrade your business to the latest in speech technologies.
Speech Recognition
Run the leading automatic speech recognition engines. We seamlessly integrate Nuance, Verbio, or Microsoft. Connect them thru MRCP standard to improve the quality of your telephone attention.
Natural Language
Process natural language phrases using the advanced technology of Machine Learning with AI and change the call experience of your clients with your telephone services like you never imagined before.
Open Standards
Use open protocols and technologies such as SIP, VoiceXML, WebRTC, RTMP, HTML5, Javascript to reduce costs and improve the interoperability of all your communications systems and future upgrades.
Touch Tones
Create interactive DTMF services with dynamic routing depending on call context or user parameters. Improve the performance of your legacy PBX or Call Center with new IVR automation capabilities.
Speech API services
Smart IVR simplifies integration process by providing connectors for leading external Speech APIs.
Google
Text-to-Speech Voices , Speech-to-Text and gRPC set of API from Google Apps.
Amazon
Text-to-Speech Voices , Speech-to-Text set of APIs from Amazon Alexa and Amazon Polly.
Azure
Text-to-Speech Natural Voices , Speech-to-Text set of API from Microsoft Azure.
DeepGram
Fast Speech-to-Text set of API from Deepgram for STT speech recognition.
Voci
Speech-to-Text set of API from Voci Technologies for STT speech recognition.
Speech engines
Smart IVR also seamlessly incorporates MRCP industry-standard speech recognition and text-to-speech engines into your current services.
Nuance
Text-to-Speech and Speech Recognition engines and MRCP servers from Nuance.
Verbio
Text-to-Speech and Speech Recognition engines and MRCP servers from Verbio.
Azure SR
Automatic Speech Recognition engines and MRCP technologies from Microsoft.
Conversational IVR framework
Smart IVR offers the greatest flexibility to connect a AI dialog engine to your business telephony services.
DialogFlow Gateway
We help companies to connect the Google Dialogflow NLU engine to telephony and system integrators to build pre-trained voicebot, providing a customizable framework for your IVR project.
Open Conversational Gateway
We offers the greatest flexibility on the market. We integrate any dialog engines into our telephony so you can easily create rich, natural language conversations using AI into telephony call flows.
Special Considerations
TTS hypercaching
Speed-up and optimize all speech API requests thanks to TTS hypercache system, improving your services and operation costs.
Speech connectors
Improve Speech Recognition interfaces with MRCP, gRCP or HTTP connectors to provide a flexible and powerful voice automation.
Database integration
Connect any kind of external database or web services with open standards and coding languages. Provide an amazing phone integration.
Call recording
Get your interactive calls recorded according to your own application requirements and context without external tools. Formats supported are WAV/MP3.
SIP / RTC trunking
Connect your own SIP Trunk, IP Carrier or RTC Trunks to provide advanced voice communications for your phone services.
Cloud ready
Run and scale on virtualized environments in Cloud. Our software is specifically designed to work as a Platform as a Service instances.
Award winning & top-rated
G2+
G2 is the world's largest tech marketplace where businesses can discover, review, and manage the technology they need to reach their potential.
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Capterra
Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.
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AWS Partner
The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.
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Streamline your business communications