Logo & Ads
Customize your service with your own logos, URL, domain and much more. Convert your product in your own communication process.
Video calling for remote workforce teams
Provide the fastest and simplest face-to-face video communications for your field services in mobility or web responsive conditions.
- Web & mobile ready
Field Service teams are on the move, they have to connect from mobile first and without complex procedures.
- Collaborative team assistance
Field Service teams works in teamview mode, they can take over connections each others or create private invites as well.
- No downloads, no plugins, no apps
Ready to run without issues, from any tablet devices, any modern browser and any computer as well.
Collaborate from anywhere
Field Service is specifically designed to manage private queues for each professional and team view shared with your group. This particular feature provide the most efficient remote video communications method.
Scheduling / shared queuing- Team View
- Customized waiting room
Always stay in touch
Field Service enables video calling, phone calling and message sending with SMS or Email notifications. Rescue Call is a very interesting feature to make a PSTN call if your user is not properly connected.
- Video Call / Live Chat
- Easy reconnect mode
- Rescue phone call
Video-centric experience
Field Service is all about speed and simplicity but also about video first experience without difficulties. Video is the main channel, and it's a game changer for your remote communication process in field.
- Ads & presence control
- Share SMS / Email / Notes / Files
- Live Chat in "bubble mode"
Specific features
Field Service includes many management functions for administrators and supervisors profiles like stats, accounts,... and ACD integration. One more thing is the online prepayment of your business video meetings as well.
- With or without video call recording
- Credit card payment integration
- Call center Integration
Customization & addons
URL customization
Set your Internet domain into your service to ensure a complete integration and higher levels of confidence for all your internal or external users.
Email / SMS settings
Configure your own emails messages, accounts and SMS gateway. Prepare your service settings to follow your own business processes.
Stats & analytics
Get statistics and a quick report about your teams activity. Download monthly reports of all SMS, Emails, Phone Calls sent.
Paypal integration
Make prepayments from your users before video calls according to each notification. Get your payments in your own Paypal Business Account.
Remote Viewer integration
Include Remote Viewer as add-on inside your Field Service account to empower communications with its specific smart features and advantages.
Streamline your business communications