Smart IVR

Canales IVR en la nube basados en estándares abiertos, con un alto rendimiento, escalabilidad, fiabilidad y multi-tenant excepcionales.

IVR Plus
Voice Automation & IA Best choice for Enterprises.

Get started:

$ 99 / port / month

VoiceXML 2.x powered

# DTMF / Touch Tone

# TTS / Text-to-Speech HTTP-API

# STT / Speech-to-Text HTTP-API

# NLU / Natural Language gRPC-API

# ASR / Speech Recognition MRCP-v2

DID Numbering (External)

SIP Connect (Trunking)

Voice Recording (External Storage)

Log/Debugging
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IVR Pro
Voice Automation & IA Great choice for SMB.

Get started:

$ 69 / port / month

VoiceXML 2.x powered

# DTMF / Touch Tone

# TTS / Text-to-Speech HTTP-API

# STT / Speech-to-Text HTTP-API

DID Numbering (External)

SIP Connect (Trunking)

Voice Recording (External Storage)

Log/Debugging
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IVR Basic
Voice Automation & IA Starter and essential plan.

Get started:

$ 39 / port / month

VoiceXML 2.x powered

# DTMF / Touch Tone

# TTS / Text-to-Speech HTTP-API

DID Numbering (External)

SIP Connect (Trunking)

Voice Recording (External Storage)

Log/Debugging
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Video RTC

Comunicaciones de vídeo en tiempo real en la nube, con canales transaccionales de alta calidad para contact center.

RTC Plus
Video Contact Center Gateway Best choice for Enterprises.

Get started:

$ 149 / port / month

Voice & Video Calling

SPLIT Forward / Reverse

# Live Chat

# Dual File Sharing

# Dual Screen Sharing | CoBrowsing

# Snapshot

Picture-in-Picture (PiP)

Scan-to-Video QR

Background Effects (Back +)

WebRTC / SIP Connect

Widget User / Agent / Tester

API Framework / Mobile SDK

Video Recording (REC Storage*)
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RTC Pro
Video Contact Center Gateway Great choice for SMB.

Get started:

$ 99 / port / month

Voice & Video Calling

SPLIT Forward / Reverse

# Live Chat

# Dual File Sharing

Picture-in-Picture (PiP)

Scan-to-Video QR

WebRTC / SIP Connect

Widget User / Agent / Tester

API Framework

Video Recording (REC Storage*)
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RTC Basic
Video Contact Center Gateway Starter and essential plan.

Get started:

$ 69 / port / month

Voice & Video Calling

SPLIT Forward / Reverse

Picture-in-Picture (PiP)

Scan-to-Video QR

WebRTC / SIP Connect

Widget User / Agent / Tester

API Framework

Video Recording (REC Storage*)
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Video REC

Grabación de videollamadas en la nube, almacenamiento y archivado, especialmente diseñado para contact center.

ARC 3
Deep Archiving for RAW + MP4 format SD & HD

Starting at:

$ 50 / unit / month

Scalable Units 100GB, 500GB, 1TB

AWS S3 Vault (Private)

# RAW Format

# SD Format

# HD Format
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ARC 2
Deep Archiving for RAW format + MP4 format SD

Starting at:

$ 30 / unit / month

Scalable Units 100GB, 500GB, 1TB

AWS S3 Vault (Private)

# RAW Format

# SD Format
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ARC 1
Deep Archiving for RAW format

Starting at:

$ 10 / unit / month

Scalable Units 100GB, 500GB, 1TB

AWS S3 Vault (Private)

# RAW Format
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REC 3
Cloud Storage for RAW + MP4 format SD & HD

Starting at:

$ 99 / unit / month

Scalable Units 100GB, 500GB, 1TB

Web Admin Access

AWS S3 Bucket (Private)

SPLIT ID Search / Metadata

Auto-Process / Download MP4

# RAW Format

# SD Format

# HD Format

Deep Archiving (Optional)

Post-processing (SFTP)
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REC 2
Cloud Storage for RAW + MP4 format SD

Starting at:

$ 75 / unit / month

Scalable Units 100GB, 500GB, 1TB

Web Admin Access

AWS S3 Bucket (Private)

SPLIT ID Search / Metadata

Auto-Process / Download MP4

# RAW Format

# SD Format

Deep Archiving (Optional)

Post-processing (SFTP)
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REC 1
Cloud Storage for RAW format

Starting at:

$ 49 / unit / month

Scalable Units 100GB, 500GB, 1TB

Web Admin Access

AWS S3 Bucket (Private)

SPLIT ID Search

Download MP4

# RAW Format

Deep Archiving (Optional)

Post-processing (SFTP)
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Web ACD

Teléfono web de atención centrados en el vídeo, con gestión en cola, supervisión en tiempo real y gestión de llamadas.

ACD Plus
Convergent Business Phone for Voice, Video Channels & Addons

Get started:

$ 79 / seat / month

Voice & Video Calling

Queue Routing

Dasboard

Supervision

Agent Dialpad

Home Screen (Custom)

Analytics (Reporting)

SIP Connect (Trunking)

SPLIT Connection

PSTN Numbering (DDI)

# Typifier Addon

# Scheduler Addon

# Recorder Addon

# Messenger Addon
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ACD Pro
Convergent Business Phone for Voice & Video Channels

Get started:

$ 49 / seat / month

Voice & Video Calling

Queue Routing

Dasboard

Supervision

Agent Dialpad

Home Screen (Custom)

Analytics (Reporting)

SIP Connect (Trunking)

SPLIT Connection

PSTN Numbering (DDI)

# Typifier Addon
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ACD Basic
Convergent Business Phone for Voice Channels

Get started:

$ 39 / seat / month

Voice Calling

Queue Routing

Dasboard

Supervision

Agent Dialpad

Home Screen (Custom)

Analytics (Reporting)

SIP Connect (Trunking)

PSTN Numbering (DDI)

# Typifier Addon
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Special Applications

Aplicaciones en la nube para potenciar sus procesos y servicios con comunicaciones de voz y vídeo en tiempo real.

Cobrowsing
Communicate instantly with your website visitors by co-browsing during any chat, phone call or video call.

Usually port per seat required

Starting at:

$ 29 / port / month

Desktop Web Browsers

No Downloads, No Plugins

Ready for Phone or Video Calling

User Side Widget Button (FAB)

Agent Side Widget Button

Follow Remote Cursor
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Web Caller Wholesale
Web Browser powered Virtual Phone for any website, to be connected to your own telephony systems.

More than 10 channels required

Starting at:

$ 29 / port / month

WebRTC or RTMP powered

Widget Audio for Users

DTMF / Touch Tone

Peer-to-Peer Web calling

Phone Number Forwarding

SIP Connect (Trunking)
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Field Service Healthcare
Fastest and easiest video calling tool for healthcare professionals that require to collaborate in a team and get connected with users.

Usually port per seat required

Starting at:

$ 49 / seat / month

WebRTC powered

No Apps,

No Downloads,

No Plugins

Video Calling / Teamview

Rescue call (SIP Connect)

Live Chat, File Sending

Paypal integration
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Field Service Business
Fastest and easiest video calling tool for any remote professionals that require to collaborate in a team and get connected with users.

Usually port per seat required

Starting at:

$ 49 / seat / month

WebRTC powered

No Apps,

No Downloads,

No Plugins

Video Calling / Teamview

Rescue call (SIP Connect)

Live Chat, File Sending

Paypal integration
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Web Caller SMB
Web Browser powered Virtual Phone for any website, to be connected to your own telephony systems.

Less than 5 ports

Starting at:

$ 59 / port / month

WebRTC or RTMP powered

Widget Audio for Users

DTMF / Touch Tone

Peer-to-Peer Web calling

Phone Number Forwarding

SIP Connect (Trunking)
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Remote Viewer
Web Collaboration tool for phone calls enabling to significantly improve your customers' experience.

Usually port per seat required

Starting at:

$ 49 / port / month

WebRTC powered

Presence detection

Local / Remote Video

Live Chat

Dual File Sharing

Dual Screen Sharing

Mute / UnMute Audio
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