Extend your Contact Center with Face-to-Face Video Communications.



Spanish Version

 

Description

We have great news for you. With only a web browser and Internet access all your agents will be able to work better with high flexibility and scalability for your business. You will never imagine an Omni-Channel Platform with Voice and Video that takes the Customer Experience so far. This solution includes its own ACD / CTI or if you like, you can also connect your own existing SIP compatible PBX or Call Center too.


Features

  • Live Agents 100% WebRTC
  • Campaign Management / CDR Reporting
  • Video Recording
  • IVR / DTMF supported
  • Video & Voice Call transfer thru PBX / SIP trunking

Learn more…

Video


Platform

Video RTC

 


Interactive Powers – Streamline your business communications