Video
Video RTC Platforms
Video is no longer a nice to have
for your Contact Center.
Voice Call
Make voice calls over the Internet with Wifi, 3G/4G or cable directly from the web browser without the need for telephone PSTN numbering. Connect your business to the digital world, do not charge your customers to call you.
Video Call
Make video calls over the Internet with Wifi, 3G/4G or cable using your own web browser. Get engagement from your web visitors and convert clicks into “face-to-face" communications with your customers.
Live Chat
Initiate or maintain conversations by chat before or during an interactive or telephone call, share links, emoticons to improve the support given. Improve the quality of your online interactions thanks to live chat.
File Sharing
Share files during a call or video call without email, do it without waiting, directly from the web browser improving the immediacy and attention paid to ta sale or a contract discussions.
Screen Sharing
Share a screen or application window sharing with your customers a document, video or web browser. Your attention processes will be transformed with this complementary streaming capability.
Snapshot
Bi-directional capture of images or video frames for facial identification or image analysis of barcodes or official documents. Connect the security and identification systems of your business.
Cobrowsing
Share web browsing and create a differential online experience for your e-commerce or web services. Provide efficient online support, saving time and difficulties for your live agents and users.
Video ID
Use video as a method of facial identification and recognition. Streamline access to your services without asking for passwords by using video as a secure way to access your users via standard cloud APIs.
Video Recording
Record video calls for your quality control, generate valuable information for the security of your business. Assign yourself the external devices where you want to send your recordings from the same platform.
Digital Endpoints
Phones are no longer the only device to consider.
Web Browsers
Chrome, Firefox, Opera, Safari…
Interactive Kiosks
IoT, Touch Screens, Displays…
iOS Devices
Apple iPhone, Apple iPad.
Android Devices
Smartphones, Tablets…
SPLIT Addons
Create value added is never an option.
Messenger
Manage private and group conversations for agents and supervisors.
Trigger
Generate events for external web services or CRM applications.
Tester
Check communication devices and bandwidth before a videocall.
Typifier
Typify a videocall to store status and metadata information.
Tokenizer
Use a secure token to passthru URL information for a videocall.
Scheduler
Create appointments with persistent links for agents and users.
Web & Mobile SDK
Build hybrid and web responsive applications with our APIs.
Our Mobile SDK (Software Development Kit) allows you to create hybrid applications for the market-dominant iOS (Apple) or Android (Google) mobile environments. You don't have to worry about compatibility, our API Framework allows you to add all the functions of video communication, live chat, file sharing of web browsers in a mobile application.
Store
Communications Platform as a Service.
Interactive Powers Cloud Hosting offers Video RTC pricing plans in EUR or USD for every company and budget according to your region. Cloud Hosting allows companies to take advantage of CPaaS for their entire business communications.
Solutions
Turnkey Applications without worries.
Explore our comprehensive Solutions for business communications across all industries to find the Turnkey Application you need to run your processes better, faster, and simpler enterprise-wide.
Frequently Asked Questions
Have a Question? Start your search here.
What is an RTC platform?
Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term “real-time” is synonymous with “live”. It generally refers to peer-to-peer communications, not broadcast or multicast. In RTC, there is always a direct path between the source and the destination.
What kind of Web Browsers are supported?
We support modern desktop web browsers compliant with WebRTC like Chrome, Firefox, Opera or Safari. Some of them can have some specific limitations like Safari for mobile and screen sharing. Please, contact our sales and support team for more information.
What kind of Call Center solutions are supported?
All our IVR or RTC products includes a SIP connect interface compliant with most IP PBX or Call Center Solution Suites in the Market. Please contact our Sales to learn more about your Call Center Integration.
How can I connect mobile devices?
Only a few native mobile browsers are WebRTC ready to deploy a voice or video service. Most of the time you have to built an application with our VideoRTC.js API Framework to support iOS and Android devices.
How can I connect my own SIP trunks?
Yes, you can connect your own operator or ask our team for one of our partnerships.
How does our RTC technology works?
Our Video (RTC) products are cloud-based video gateways that interacts between WebRTC or RTMP peers, and a SIP trunk connected to your operator or PBX. To connect your RTC service you can set your own customised HTML5 application with our API Framework and customise our default Webclient template.
How can I receive support for the offering?
All our Plans have access to complimentary Support Packs (3h, 6h, 9h) and Professional Services.
Can I upgrade from a Basic Plan to Pro Plan?
Yes, you can add more plan to your account and convert one to another.