Voice
Smart IVR Platforms
Voice Automation for the Digital Age
is no longer rocket science.
Touch Tone
Create interactive DTMF services with dynamic routing depending on call context or user parameters. Improve the performance of your legacy PBX or Call Center with new IVR automation capabilities.
Text-to-Speech
The voice of your interactive services can be pre-recorded, but today you can use natural-looking synthetic voices for all your IVR services without complications. Streamline and simplify the development of your voice response services in any language.
Speech Recognition
Run the most advanced speech recognition engines on the market. We seamlessly integrate Google, Amazon or Microsoft cloud services API. Upgrade your business to the latest in speech technology, optimize and improve the quality of your telephone attention.
Natural Language
Process natural language phrases using the advanced technology of Machine Learning with AI and change the experience of your clients with your telephone support services. Attend and surprise all your callers like you never imagined you could reach before.
Open Standards
Use open protocols and technologies such as SIP, VoiceXML, WebRTC, RTMP, HTML5, Javascript to reduce costs and improve the interoperability of your communications systems. Program new services easy to maintain and evolve any system of your business.
DialogFlow Gateway
Connect a phone interface to your DialogFlow projects and create services powered by advanced Google voice assistants. You can connect your own PBX, call center or transfer calls to your extensions and use your own operator's PSTN numbering.
Call Recording
Record all calls from your IVR services for quality control; get valuable information for your business from conversations made through your interactive voice services. Control and choose how to store .wav or .mp3 recordings from the same platform.
SIP Connect
Connect your own PBX or IP Operator without having to buy minutes; choose the PSTN numbering you want for your interactive voice services. With us you can choose to connect your own communication systems, DDI numbering or trunks based on standard SIP technology.
Natural Language
Connects DialogFlow, Chatbots, IA engines.
Create phone IVR services for your business and contact center with the speed and agility of Google machine learning. Connect DialogFlow, probably the best NLP / NLU dialogue engine to manage your conversational services without having to worry about learning complex programming technologies.
SIP Connect
Open interfaces to extend your systems.
Cloud Elasticity
All VoIP traffic can be received from your current carrier.
PBX Compatibility
Provision Trunks can be connected to most existing PBX systems.
Port Scalability
Upgrade your service without any limit of ports.
Speech Cloud API
Run the most reliant and advanced engines.
Cloud Speech API
Amazon
Amazon Alexa & Polly
Microsoft
Azure Bing Speech API
Yandex
Yandex SpeechKit
Store
Communications Platform as a Service.
Interactive Powers Cloud Hosting offers Smart IVR pricing plans in EUR or USD for every company and budget according to your region. Cloud Hosting allows companies to take advantage of CPaaS for their entire business communications.
Solutions
Turnkey Applications without worries.
Explore our comprehensive Solutions for business communications across all industries to find the Turnkey Application you need to run your processes better, faster, and simpler enterprise-wide.
Frequently Asked Questions
Have a Question? Start your search here.
What is an IVR platform?
In telephony, Interactive Voice Response (IVR) is a phone technology that allows a computer to detect voice and touch tones using a normal phone call. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed. Powered by VoiceXML standard language, IVR systems scale well to handle large call volumes.
What Text-to-Speech API are support?
We currently support Amazon Polly, Microsoft Bing, Yandex, VoiceRSS, Google TTS.
¿Qué tipo de motores de reconocimiento de voz ASR están soportados?
Actualmente soportamos, Google Speech API, Amazon Lex, Microsoft Bing, Yandex (on premise).
How can I connect my own SIP trunks?
Yes, you can connect your own operator or ask our team for one of our partnerships.
How can I get international DDI numbers?
Yes, you can connect your own PSTN numbers or ask our team for one of our partnerships.
How does our IVR technology works?
Our Interactive Voice Response (IVR) is a cloud-based automated telephony system that interacts with callers, gathers information and routes calls through a SIP trunk connected to your operator or PBX. To connect your own VoiceXML or Dialogflow application you can set the URL inside the panel.
How can I receive support for the offering?
All our Plan have access to complementary Support Packs (3h, 6h, 9h) and Professional Services.
Can I upgrade from Basic Plan to the Pro Plan?
Yes, you can add more plans to your account and convert one to another.